In this course, you will gain practical tools to strengthen your soft skills through short, engaging video lessons.
Contenido del curso
Retroalimentación efectiva
This session explains how to deliver constructive feedback using the sandwich method, a simple and effective communication technique that helps maintain trust and motivation. The method consists of three steps:
Start with a positive comment to acknowledge strengths, effort, or progress.
Present the constructive feedback clearly and objectively, focusing on behavior or outcomes—not the person.
Close with encouragement by reinforcing confidence, support, and next steps for improvement.
